Cancel your scheduled callback


Use this form to cancel your recently scheduled callback. You will also be given the opportunity to request a callback at an alternative time, should you still wish to speak to us.

Please enter your telephone number and we will send you a 6-digit validation code via SMS, which you can use to confirm the cancellation of your callback.

This cancellation process is currently available for UK mobile telephone numbers only.

This must be the same UK mobile number that you used to schedule your callback. Please include the leading 0. Example: 0712345678.

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A valid telephone number has not been provided.

Please enter your 6-digit reference number and click "Cancel Callback" then we will cancel your callback immediately.

A valid code has not been provided.
You have successfully cancelled your callback. To request a new callback please use the unique callback link that you were sent by email.